August 10, 2023
Codes of Conduct: Best Practices
This 20-page report from LRN analyzes codes of conducts across the globe and suggests best practices that could help during your next review. First, LRN (which provides ethics & compliance trainings and resources) says that an effective code can be measured across 8 dimensions. The report provides examples of codes and code provisions that cover each of them:
– Tone from the top
– Purpose and values orientation
– Applicability and administration
– Speaking up
– Risk topics
– Knowledge Reinforcement
– Usability
– Look and feel
What makes a code “effective”? According to LRN, your code is most effective if it does the following:
– Communicating a leadership message that connects employees to purpose and company heritage.
– Integrating and providing behavioural guidance around their values and mission.
– Referencing specific responsibilities and expectations of stakeholders.
– Providing details on the resources for reporting concerns and making those resources accessible.
– Covering important risk areas and giving values-based business rationale for risk-mitigating measures.
– Incorporating multiple types of reinforcement tools throughout the document.
– Ensuring the document is laid out as a guide: linked, easy to read, and logically organised.
– Unifying the document with company branding and reinforcing the culture visually.
Visit our “Codes of Conduct” Practice Area for additional practical resources on this topic.
– Liz Dunshee
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