May 28, 2025
Broadridge Releases 2025 Digital Transformation & Next Gen Technology Study
Broadridge recently released its fifth annual Digital Transformation & Next-Gen Technology Study, which draws on the perspectives of over 500 financial services technology and operations leaders to better understand how they are approaching artificial intelligence, cybersecurity, crypto and data, among other trends. Broadridge will also be holding a webinar titled “The State of Digital Transformation in Financial Services: Executive Perspectives,” which will take place on Wednesday, June 11, 2025, at 11:00 am Eastern time.
Some of the key takeaways from the Broadridge study are:
– Financial firms are seeking a seamless single platform and source of truth;
– Data silos and legacy technology emerge as top pain points;
– GenAI is proving its place in financial services workflow;
– Digital assets and blockchain technologies have captured the attention, and increasingly the wallets, of financial firms; and
– Cybersecurity takes center stage.
On the topic of digital assets and blockchain technology, the study notes:
Nearly three-quarters (71%) of financial firms are making major investments in blockchain and distributed ledger technologies (DLT) this year, up from 59% in 2024, and 64% are making big investments in cryptocurrency, up from 51% last year.
A majority of respondents (53%) agree that digital assets will become widely accessible, and 40% believe digital assets are increasingly relevant to their business. However, 73% feel greater regulation is on the way.
– Dave Lynn
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