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I was sorry to see that Peter Marshall passed away last week at the ripe old age of 98. To me, he was sort of an avatar of the “Zoom Age”, since that now indispensable remote communications tool is basically an online version of his 1970s “Hollywood Squares” with all the fun removed. Speaking of Zoom, in this month’s issue of The Boardroom Insider, Ralph Ward offers some tips on how to improve online board sessions. Here’s an excerpt with a few of his suggestions:

– Online meeting platforms and board portals have been steadily adding to their suite of tech tools, and smart boards are making use of them for improved governance. The use of visuals in meetings opens up fresh ideas to communicate better. Example – most platforms allow real-time annotation and editing of documents… but are you fully using this? Consider the long-time headache of a board resolution that gets turned inside-out during discussion. Rather than a later surprise (or the secretary having to call a point of order) how about revising the text onscreen during discussion?

– Here’s another clever way meeting and reading can be combined with online gizmos. Everyone on the call has different audio tech, which means miking and speaker volume may not be the best. Also, as we’ve gently noted in the past, some older board members might not be hearing as well as they once did. Zoom and most other video meeting platforms offer real-time captioning of what’s being said. OK, the transcript may not be perfect — but how handy would it be to watch directors’ words at the bottom of the screen while they speak?

– Boards are experimenting with other online visual tools and aids as well. Too often, sharing of visuals has been one-way… look at this boardroom presentation or white board everybody. But remote members can also use screen sharing at their end to show items or info on their screens, or to draw or annotate on what’s being displayed (no doodling funny moustaches on a speaker, please).

Lots of good ideas in here, although in the spirit of bringing the Zoom experience closer to the Hollywood Squares experience, I respectfully dissent from Ralph’s “no doodling funny mustaches on a speaker” recommendation.

– John Jenkins